Website Privacy Policy

omniorders.com (the "Website")

Privacy Policy

This privacy policy was last modified on June 15, 2023.

OmniOrders (“Company,” “we,” or “us”) knows that consumers and users (“you”) care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Company when you use the Website and related services (the “Service”), how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

User-Provided Information

You provide us information about yourself, such as your name and email address, when you register with the Service. Also, you may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our Website. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

Cookies Information

When you visit the Website, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser and lets Company help you log in faster and enhance your navigation through the Website. A cookie does not collect personal information about you. Company uses both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

Log File Information

Log file information is automatically reported by your browser each time you access a web page. When you register with or view our Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Clear Gifs Information

When you use the Service, we may employ clear gifs (a.k.a. Web Beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your Company account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make us better for our users.

New Technology

As we adopt additional technology, we may also gather information through other means and there may be other technologies present that act in a similar way but are protected by confidentiality.

How We Use Your Information

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service.

Any personal information or content that you voluntarily disclose for posting to the Service (for instance, in User Content you post) becomes available to the public. If you remove User Content, copies may remain viewable in cached and archived pages or if other users have copied or stored your User Content.

By providing Company your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out by sending an email message to help@omniorders.com with the word “No email” in the subject field. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

Company may use certain information about you and/or your User Content without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing advertisements and promotions.

Company reserves the right, but has no obligation, to monitor the User Content you post on the Website. Company has the right to remove any such information or material for any reason or no reason, including without limitation, if in its sole opinion, such information or material violates, or may violate, any applicable law or our Terms of Use Agreement or to protect or defend its rights or property or those of any third party. Company also reserves the right to remove information upon the request of any third party.

We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Website; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our service; (d) monitor aggregate metrics such as total number of visitors and traffic; (e) diagnose or fix technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP; and (f) help you efficiently access your information after you sign in.

How We Share Your Information

Personally Identifiable Information

Company will not rent or sell your personally identifiable information to others. Company may share your personally identifiable information with third parties solely for the purpose of providing services to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Company (for instance, on servers or databases co-located with hosting providers).

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.

Except as otherwise described in this privacy statement, Company will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website; and (c) to exercise or protect the rights, property, or personal safety of Company, our users or others. Please note we may not provide notice prior to disclosure in such cases.

Non-Personally Identifiable Information

We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Company services.

Company allows other companies, called third-party ad servers or ad networks, to serve advertisements on the Website. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the Website. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content.

Company does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Company to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach.

You should consult the respective privacy policies of these third-party ad servers or ad networks. The Company privacy policy does not apply to, and we cannot control the activities of, such advertisers.

How We Protect Your Information

Company uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Company and you do so at your own risk. Once we receive your transmission of information, Company makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Company, at all times.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, Company will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through Company, in which case Company may not be able to provide certain services to you.

Children’s Privacy

Protecting the privacy of young children is especially important. For that reason, Company does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on Company. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at help@omniorders.com .

Third Parties

We expect our partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our Website, may have their own privacy and data collection policies and practices.

You should also be aware that if you voluntarily disclose personally identifiable information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond our control and outside the scope of this document.

Links to Other Websites: We are not responsible for the practices employed by websites linked to or from our Website nor the information or content contained therein. Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect. User browsing and interaction on any other website, including those that have a link on our Website, is subject to that other website’s own rules and policies. Please read over those rules and policies before proceeding.

Third Party Advertisements and Technologies

We use third-party advertising companies to serve advertisements when you visit our Website as is explained in detail in our Website’s Terms of Use. In the course of advertisements being served to you, a unique third-party cookie or other advertising technology may be placed on your browser. This advertising technology uses information derived from your visits to the Website to target advertising within this Website. This information is used for many purposes, for example, it helps us try to ensure that you do not see the same advertisements over and over again. We also use this information to help select and display targeted advertisements that we believe may be of interest to you (sometimes called “online behavioral advertising” or “interest-based advertising” or “OBA”). We also use web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser’s cookie when a browser visits this Website, to learn which banner ads bring users to our Website and to deliver more relevant advertising.

In addition, our advertisers or other third parties may use other third-party advertising technology to target advertising on the Website and other websites. We do not control the data collection and use practices of these other third parties. You should read the privacy notices of the websites you visit in order to determine what companies may be collecting information on those websites.

OBA Opt Out

If you would like to “opt-out” of being served OBA on the Website by our third-party advertising companies, click on the Ad Choices icon below and select the companies whose OBA technology you would like to block on the Website.

You may also “opt-out” of other third party programs using OBA technology on your web browser: (a) for users targeted in the United States by visiting http://www.aboutads.info/choices and (b) for users targeted in Europe by visiting www.youronlinechoices.com, selecting the country where you are located, and selecting “Your Ad Choices”.

For more information about online advertising, please visit (a) www.aboutads.info/consumers   regarding United States online choices and/or (b) www.youronlinechoices.com regarding European online choices.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website page, as determined by Company in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Changes to Our Privacy Policy

We reserve the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our Website following the posting of changes to these terms will constitute acceptance of those changes. Information collected prior to the time any change is posted will be used according to the rules and law that applied at the time the information was collected.

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at help@omniorders.com, or send mail to:

OmniOrders
1000 Park Forty Plaza, Suite 310
Durham, NC 27713
Attn: Legal

OmniOrders App Privacy Policies

OmniOrders Shopify App

OmniOrders “the App” provides order management software “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

1. Get orders: The App to retrieve information about orders placed on your Shopify store. It enables us to access details such as order status, customer information, shipping details, and order items.

2. Update Inventory: The App can update inventory levels in your Shopify store. It helps ensure accurate stock management by allowing the App to adjust product quantities based on order fulfillment or other factors.

3. Sync Products: Synchronization of product information between the App and your Shopify store. It enables the App to access details such as product names, descriptions, images, prices, and variants, ensuring that the App has up-to-date information about your products.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How We Use Your Personal Information

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We use third-party advertising companies to serve advertisements when you visit our App as is explained in detail in our App’s Terms of Use. In the course of advertisements being served to you, a unique third-party cookie or other advertising technology may be placed on your browser. This advertising technology uses information derived from your visits to the App to target advertising within this App. This information is used for many purposes, for example, it helps us try to ensure that you do not see the same advertisements over and over again. We also use this information to help select and display targeted advertisements that we believe may be of interest to you (sometimes called “online behavioral advertising” or “interest-based advertising” or “OBA”). We also use web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser’s cookie when a browser visits this App, to learn which banner ads bring users to our App and to deliver more relevant advertising.

In addition, our advertisers or other third parties may use other third-party advertising technology to target advertising on the App and other apps. We do not control the data collection and use practices of these other third parties. You should read the privacy notices of the apps you visit in order to determine what companies may be collecting information on those apps.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising as described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opting out of Targeted Advertising

If you would like to “opt-out” of being served OBA on the App by our third-party advertising companies, click on the Ad Choices icon below and select the companies whose OBA technology you would like to block on the App.

You may also “opt-out” of other third party programs using OBA technology on your web browser: (a) for users targeted in the United States by visiting http://www.aboutads.info/choices and (b) for users targeted in Europe by visiting www.youronlinechoices.com, selecting the country where you are located, and selecting “Your Ad Choices”.

For more information about online advertising, please visit (a) www.aboutads.info/consumers   regarding United States online choices and/or (b) www.youronlinechoices.com regarding European online choices.

EU Rights

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for 5 years unless and until you ask us to delete this information.

Policy Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@omniorders.com or by mail using the details provided below:

OmniOrders
1000 Park Forty Plaza, Suite 310
Durham, NC, 27713